Exterior view
Exterior view
Lobby
Premier Burj Khalifa and Fountain View Suite - Bed
The Dubai Mall - 530 m from property
Swimming pool
The Dubai Fountain - 710 m from property
Burj Khalifa - 850 m from property
Emirates Towers - 2.53 km from property
Food and beverages
Bar
Bar
Restaurant
Restaurant
Bathroom
Restaurant
Meeting room / ballrooms
Bathroom
Facilities
Meeting room / ballrooms
Facilities
Meeting room / ballrooms
Facilities
Restaurant
Bathroom
Bathroom
Bathroom
Facilities
Spa
Spa
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null
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Food and beverages
Facilities
Bar/lounge
Facilities
Deluxe Room - Bathroom
Facilities

Address Dubai Mall

8.5Rating
ExcellentRated by Guests
395Reviews

What to expect

Pros

  • 👍Friendly and attentive staff
  • 🧼Excellent cleanliness throughout the hotel
  • 🌟Exceptional service and hospitality
  • 🍽️Great variety and quality of food
  • 🛏️Comfortable and luxurious rooms
  • 🌆Convenient location with easy access to attractions
  • 🏊Wonderful pool area and facilities
  • 🍉Complimentary fruits and snacks provided in the room
  • 🌺Luxurious amenities and trimmings
  • 🕊️Kind and helpful staff going above and beyond

Cons

  • 🗺️Some guests found the location inconvenient
  • 💰High prices for services and amenities
  • 🚗Issues with valet service and rental car handling
  • 🚿Weak water flow in showers and bathroom
  • 🌡️Difficulty controlling room temperature with auto AC
  • 🍔Room service and food quality could be improved
  • 🛍️Confusion about hotel address and location changes
  • 👥Inconsistent or confused staff interactions
  • 🔒Security concerns related to theft and lack of action
  • 💳Surprise charges or lack of transparency in billing

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Filipino, Hindi, Chinese [Mandarin], French, Italian, Arabic, Chinese [Cantonese], Russian, Tamil, Nepali, Indonesian

Where you'll be sleeping

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50 m²

Club Room

1 king bed

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50 m²

Deluxe Room

1 king bed

Club Burj Khalifa and Fountain View Room image 1
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60 m²

Club Burj Khalifa and Fountain View Room

1 king bed

Deluxe Burj Khalifa and Fountain View Room  image 1
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60 m²

Deluxe Burj Khalifa and Fountain View Room

1 king bed

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Presidential Suite

1 king bed & 1 king bed & 1 sofa bed

Premier Suite Burj Khalifa and  Fountain View – Lounge access  serving lunch, afternoon tea, and dinner image 1
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120 m²

Premier Suite Burj Khalifa and Fountain View – Lounge access serving lunch, afternoon tea, and dinner

1 king bed & 1 sofa bed

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120 m²

Premier Burj Khalifa and Fountain View Suite

1 king bed

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140 m²

Executive Burj Khalifa and Fountain View Suite

1 king bed

Executive Suite Burj Khalifa and  Fountain View – Lounge access  serving lunch, afternoon tea, and dinner    image 1
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Executive Suite Burj Khalifa and  Fountain View – Lounge access  serving lunch, afternoon tea, and dinner    image 3
140 m²

Executive Suite Burj Khalifa and Fountain View – Lounge access serving lunch, afternoon tea, and dinner

1 king bed & 1 sofa bed

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93 m²

Two-Bedroom Apartment

What other guests say about this hotel

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Where you'll be staying