


















































Address Dubai Mall
8.5Rating
ExcellentRated by Guests
395Reviews
What to expect
Pros
- 👍Friendly and attentive staff
- 🧼Excellent cleanliness throughout the hotel
- 🌟Exceptional service and hospitality
- 🍽️Great variety and quality of food
- 🛏️Comfortable and luxurious rooms
- 🌆Convenient location with easy access to attractions
- 🏊Wonderful pool area and facilities
- 🍉Complimentary fruits and snacks provided in the room
- 🌺Luxurious amenities and trimmings
- 🕊️Kind and helpful staff going above and beyond
Cons
- 🗺️Some guests found the location inconvenient
- 💰High prices for services and amenities
- 🚗Issues with valet service and rental car handling
- 🚿Weak water flow in showers and bathroom
- 🌡️Difficulty controlling room temperature with auto AC
- 🍔Room service and food quality could be improved
- 🛍️Confusion about hotel address and location changes
- 👥Inconsistent or confused staff interactions
- 🔒Security concerns related to theft and lack of action
- 💳Surprise charges or lack of transparency in billing
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Filipino, Hindi, Chinese [Mandarin], French, Italian, Arabic, Chinese [Cantonese], Russian, Tamil, Nepali, Indonesian
Where you'll be sleeping











50 m²
Club Room
1 king bed












50 m²
Deluxe Room
1 king bed








60 m²
Club Burj Khalifa and Fountain View Room
1 king bed








60 m²
Deluxe Burj Khalifa and Fountain View Room
1 king bed





Presidential Suite
1 king bed & 1 king bed & 1 sofa bed






120 m²
Premier Suite Burj Khalifa and Fountain View – Lounge access serving lunch, afternoon tea, and dinner
1 king bed & 1 sofa bed






120 m²
Premier Burj Khalifa and Fountain View Suite
1 king bed




140 m²
Executive Burj Khalifa and Fountain View Suite
1 king bed



140 m²
Executive Suite Burj Khalifa and Fountain View – Lounge access serving lunch, afternoon tea, and dinner
1 king bed & 1 sofa bed

93 m²
Two-Bedroom Apartment
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