Best Western Hotel Cappello d'Oro
8.4Rating
ExcellentRated by Guests
604Reviews
What to expect
Pros
- 🏨Great central location for exploring the city
- 🍳Delicious and varied breakfast options
- 🛏️Comfortable and spacious rooms with modern amenities
- 🚗Convenient and secure parking facilities available
- 😊Friendly and helpful staff providing excellent service
- 🍹Nice outside area to relax and enjoy the surroundings
- 💰Good value for money compared to other hotels in the area
- 🌟Efficient hotel reservation process and professional service
- 🍴Good selection of food at breakfast, catering to different preferences
- 🎹Beautiful lobby with piano for guests to enjoy
Cons
- 🚭Issues with smoke smell in non-smoking rooms
- 🛌Noise disturbances from neighboring rooms affecting sleep quality
- 🔒Overcharging on tourist tax and additional fees for room changes
- 🔨Hotel undergoing reconstruction causing inconvenience and noise disruptions
- 🌡️Rooms being too warm due to inadequate air conditioning
- 💸Management conflicts leading to customer dissatisfaction over pricing and services
- 🍸Lack of proper bar facilities for socializing and relaxing
- 🧹Rooms in need of better cleaning and maintenance standards
- 🛋️Outdated room decor and facilities compared to modern standards
- 🚪Issues with room allocation and discrepancies between booked and actual rooms
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Russian
Where you'll be sleeping
22 m²
Deluxe Queen Room
1 queen bed
DOUBLE 1 QUEEN BED,DELUXE QUALITY ROOM
1 double bed
18 m²
Classic Twin Room
1 single bed
1 QUEEN 1 SINGLE, FAMROO
1 single bed
14 m²
Standard Single Room
1 single bed
20 m²
Superior Queen Room
1 queen bed
18 m²
Classic Queen Room
1 queen bed
20 m²
Superior Twin Room
1 single bed
29 m²
Double Room with Extra Bed
1 single bed
Superior
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