Canopy by Hilton Dallas Frisco Station
8.2Rating
ExcellentRated by Guests
386Reviews
What to expect
Pros
- 😊Friendly and welcoming staff like Emily, Luther, Anthony, Shaughn, Rudy, and Don
- 🛏️Comfortable and spacious rooms with cozy beds
- 🍹Great bar service and cocktails by Chuy and Jessie
- 🍽️Delicious food and breakfast options
- 🚗Convenient valet service like Dawn, Jeremy, and Omar
- 🌟Modern and stylish hotel design
- 📍Excellent location with proximity to restaurants, bars, and attractions
- 🥂Special touches like personalized service and guest name on TV
- 🧳Good amenities like hydration station, gym, and balconies
- 🎉Great atmosphere for events like bachelor/bachelorette parties
Cons
- 🧹Some rooms need better cleaning and maintenance
- 🚿Issues with shower operation in some rooms
- 💸Limited restaurant menu and expensive breakfast options
- 🕰️Delays in room availability and check-in process
- 📶Inconvenient or cumbersome room wifi access
- 🚫Lack of in-room dining options and closed restaurant on certain days
- 🤝Communication issues and lack of resolution with front desk staff
- 🤷Miscommunication and lack of follow-up on guest requests
- 💔Disappointing customer service experiences for some guests
- 🤢Unpleasant experiences with cleanliness and value for money
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Where you'll be sleeping
31 m²
1 King Bed Premium Room
1 king bed
31 m²
1 King Bed Balcony
1 king bed
31 m²
2 Queen Hearing Accessible
2 queen beds
31 m²
2 Queen Beds Accessible W/Tub
2 queen beds
31 m²
1 King Bed Accessible Tub
1 king bed
31 m²
2 Queen Bed Room
2 queen beds
31 m²
1 King Hearing Accessible
1 king bed
31 m²
1 King Bed Room
1 king bed
31 m²
2 QUEEN BED PREMIUM ROOM
2 queen beds
1 King Balcony Hearing Accessible
1 king bed
What other guests say about this hotel
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