DoubleTree by Hilton Niagara Falls
7.9Rating
Very GoodRated by Guests
1,517Reviews
What to expect
Pros
- 🌟Outstanding customer service from staff members
- 🍪Warm cookies provided at check-in
- 🏞️Great location near Niagara Falls with beautiful views
- 🍴Excellent dining services and delicious food
- 🏊Clean pool and hot tub for relaxation
- 🚗Convenient parking available
- 🛌Comfortable and spacious rooms
- 🍹Complimentary drink vouchers for guests
- 🌄Great river view from upgraded rooms
- 👪Family-friendly environment with activities for kids
Cons
- 💤Uncomfortable bed and poor pillow quality
- 🧽Inconsistent room cleanliness and dust issues
- 💰High prices compared to other nearby hotels
- 🍽️Limited and overpriced breakfast options
- 🚪Outdated decor and furniture in need of renovation
- 😕Lack of responsiveness to guest complaints and issues
- 🙁Inattentive or unfriendly staff members in certain areas
- 🛎️Long wait times or delays in service at the front desk or restaurant
- 🍼Limited amenities for specific dietary needs like lactose intolerance or gluten-free options
- 🚫Extra charges for basic services like parking or water delivery
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Hiking, Hot tub, On-site entertainment, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
DoubleTree by Hilton Niagara Falls is perfectly located for both business and leisure guests in Niagara Falls (NY). The hotel has everything you need for a comfortable stay. Facilities like 24-hour front desk are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at DoubleTree by Hilton Niagara Falls.
Where you'll be sleeping
37 m²
1 King Suite - Whirlpool With River View
1 king bed
38 m²
1 King Whirlpool River View
1 king bed
37 m²
1 King Oversized Executive Suite - Whirlpool
1 king bed
28 m²
1 King Mobility Accessible Roll in Shower
1 king bed
28 m²
1 King Balcony River View
1 king bed
28 m²
1 King
1 king bed
28 m²
2 Queen Balcony River View
1 king bed
28 m²
2 Queen River View
1 king bed
28 m²
1 King River View
1 king bed
28 m²
2 Queen
1 king bed
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