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What to expect
Pros
- 🌟Outstanding customer service from staff members
- 🍪Warm cookies provided at check-in
- 🏞️Great location near Niagara Falls with beautiful views
- 🍴Excellent dining services and delicious food
- 🏊Clean pool and hot tub for relaxation
- 🚗Convenient parking available
- 🛌Comfortable and spacious rooms
- 🍹Complimentary drink vouchers for guests
- 🌄Great river view from upgraded rooms
- 👪Family-friendly environment with activities for kids
Cons
- 💤Uncomfortable bed and poor pillow quality
- 🧽Inconsistent room cleanliness and dust issues
- 💰High prices compared to other nearby hotels
- 🍽️Limited and overpriced breakfast options
- 🚪Outdated decor and furniture in need of renovation
- 😕Lack of responsiveness to guest complaints and issues
- 🙁Inattentive or unfriendly staff members in certain areas
- 🛎️Long wait times or delays in service at the front desk or restaurant
- 🍼Limited amenities for specific dietary needs like lactose intolerance or gluten-free options
- 🚫Extra charges for basic services like parking or water delivery
What this place has to offer
DoubleTree by Hilton Niagara Falls is perfectly located for both business and leisure guests in Niagara Falls (NY). The hotel has everything you need for a comfortable stay. Facilities like 24-hour front desk are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at DoubleTree by Hilton Niagara Falls.
Where you'll be sleeping









1 King Suite - Whirlpool With River View
1 king bed







1 King Whirlpool River View
1 king bed








1 King Oversized Executive Suite - Whirlpool
1 king bed







1 King Mobility Accessible Roll in Shower
1 king bed





1 King Balcony River View
1 king bed





1 King
1 king bed




2 Queen Balcony River View
1 king bed




2 Queen River View
1 king bed



1 King River View
1 king bed




2 Queen
1 king bed
What other guests say about this hotel
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