Hayes Mansion San Jose, Curio Collection by Hilton
7.6Rating
Very GoodRated by Guests
405Reviews
What to expect
Pros
- 🌟Excellent customer service highlighted by dedicated staff like Dennis and Jackie
- 🏞️Beautiful and well-kept grounds, including large gardens and picturesque park
- 🍴Delicious food offerings at the onsite restaurant, Palm & Ember
- 🛏️Comfortable and well-appointed rooms, some with historic charm and modern amenities
- 🤝Friendly and welcoming staff, providing a warm and inviting atmosphere
- 🏊♂️Relaxing pool area and spa facilities for a rejuvenating experience
- 🌿Quiet and serene location, perfect for a peaceful getaway
- 💪Spacious and well-equipped gym facilities for fitness enthusiasts
- 🎉Great for events and celebrations, with beautiful spaces for weddings and conferences
- 🌇Convenient location close to various cities and attractions in the area
Cons
- 🚗Parking can be limited or challenging, especially during events or busy periods
- 🔊Noise issues, including disturbances from neighboring rooms or external events
- 🧹Inconsistent room cleanliness, with some areas not meeting expected standards
- 🕰️Outdated room decor and amenities, requiring modernization for a better guest experience
- 💡Poor lighting in certain areas, affecting the ambiance and functionality of the space
- 🍽️Limited dining options or room service availability, leading to inconvenience for guests
- 💼Issues with check-in or front desk service, such as rudeness or unresponsiveness
- 🔌Technical problems with room amenities, like air conditioning or TV functionality
- 🔇Lack of proper communication or coordination during emergencies or service disruptions
- 🎶Disruptions from external events or parties, impacting the peace and quiet of the stay
What this place has to offer
Things to do and ways to relaxBilliards, Dart board, Fitness center, Golf course [on-site], Hot tub, Nightclub, Tennis court
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
28 m²
1 Queen Bed
1 queen bed
65 m²
Mansion Suite
1 queen bed and 1 sofa bed
28 m²
Queen Suite
1 queen bed
46 m²
Junior Suite
1 king bed and 1 sofa bed
32 m²
Mobility/Hearing Accessible King Room with 3X3Shower
1 king bed
1 King Mobility Accessible W/Roll In Shower
1 king bed
32 m²
Hearing Accessible Deluxe King Room
1 king bed
28 m²
1 King Bed Room
1 king bed
1 King Bed Deluxe Room
1 king bed or 1 double bed or 1 super king bed & 1 king bed
King Junior Suite with Sofa Bed
1 double bed
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