Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Lobby
Lobby
Lobby
Lobby
Entrance
Food and beverages
Facilities
Bathroom
Bathroom
Food and beverages
Food and beverages
Facilities
Restaurant
Facilities
Attractions
Bathroom
Bathroom
Facilities
Shower
Fitness center
Facilities
Bathroom
Facilities
Food and beverages
Bathroom
Restaurant
Bar/lounge
Bar/lounge
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
2 Twin Standard - Balcony/terrace
1 Queen Standard
1 Queen Standard
1 Queen Accessible - Bed
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Facilities
Facilities
Facilities
Food and beverages
Bathroom

Holiday Inn Sunderland – City Centre, an IHG Hotel

8.8Rating
ExcellentRated by Guests
892Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff
  • 🛏️Comfortable and modern rooms
  • 🍽️Delicious breakfast options
  • 🚗Convenient location for exploring the city
  • 🤝Outstanding customer service
  • 🛁Clean and well-maintained bathrooms
  • 🍸Well-stocked bar with a great atmosphere
  • 🍕Lovely food options available
  • 🏨Modern and stylish hotel decor
  • 🛎️Efficient check-in process

Cons

  • 💸Expensive parking fees in the area
  • 🚪Issues with room amenities like drying towels
  • 🍽️Inconsistent quality of evening meals
  • 🔇Noise from nearby generator in some rooms
  • 🍳Delayed replenishment of breakfast buffet items
  • 🔒Lack of in-room safe for valuable items
  • 🔥Air conditioning issues in some rooms
  • 🍴Dirty cutlery and plates during meals
  • 🕰️Inconvenient check-in and card access issues
  • 🍲Limited or poor vegetarian meal options

What this place has to offer

Things to do and ways to relaxFitness center, Game room
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi, Thai, Polish, Greek, Romanian

Where you'll be sleeping

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22 m²

2 Twin Standard

2 single beds

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22 m²

1 Queen Standard

1 queen bed

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22 m²

Standard Room

2 single beds or 1 single bed

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32 m²

1 King Premium

1 king bed

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28 m²

1 Queen Accessible

1 queen bed

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Double Premium

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Single Standard

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Room Assigned on Arrival

1 single bed

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Double Accessible

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying