Holiday Inn Sunderland – City Centre, an IHG Hotel
8.8Rating
ExcellentRated by Guests
892Reviews
What to expect
Pros
- 🌟Friendly and helpful staff
- 🛏️Comfortable and modern rooms
- 🍽️Delicious breakfast options
- 🚗Convenient location for exploring the city
- 🤝Outstanding customer service
- 🛁Clean and well-maintained bathrooms
- 🍸Well-stocked bar with a great atmosphere
- 🍕Lovely food options available
- 🏨Modern and stylish hotel decor
- 🛎️Efficient check-in process
Cons
- 💸Expensive parking fees in the area
- 🚪Issues with room amenities like drying towels
- 🍽️Inconsistent quality of evening meals
- 🔇Noise from nearby generator in some rooms
- 🍳Delayed replenishment of breakfast buffet items
- 🔒Lack of in-room safe for valuable items
- 🔥Air conditioning issues in some rooms
- 🍴Dirty cutlery and plates during meals
- 🕰️Inconvenient check-in and card access issues
- 🍲Limited or poor vegetarian meal options
What this place has to offer
Things to do and ways to relaxFitness center, Game room
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi, Thai, Polish, Greek, Romanian
Where you'll be sleeping
22 m²
2 Twin Standard
2 single beds
22 m²
1 Queen Standard
1 queen bed
22 m²
Standard Room
2 single beds or 1 single bed
32 m²
1 King Premium
1 king bed
28 m²
1 Queen Accessible
1 queen bed
Double Premium
Single Standard
Room Assigned on Arrival
1 single bed
Double Accessible
What other guests say about this hotel
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