





















































Holiday Inn Sunderland – City Centre, an IHG Hotel
8.8Rating
ExcellentRated by Guests
892Reviews
What to expect
Pros
- 🌟Friendly and helpful staff
- 🛏️Comfortable and modern rooms
- 🍽️Delicious breakfast options
- 🚗Convenient location for exploring the city
- 🤝Outstanding customer service
- 🛁Clean and well-maintained bathrooms
- 🍸Well-stocked bar with a great atmosphere
- 🍕Lovely food options available
- 🏨Modern and stylish hotel decor
- 🛎️Efficient check-in process
Cons
- 💸Expensive parking fees in the area
- 🚪Issues with room amenities like drying towels
- 🍽️Inconsistent quality of evening meals
- 🔇Noise from nearby generator in some rooms
- 🍳Delayed replenishment of breakfast buffet items
- 🔒Lack of in-room safe for valuable items
- 🔥Air conditioning issues in some rooms
- 🍴Dirty cutlery and plates during meals
- 🕰️Inconvenient check-in and card access issues
- 🍲Limited or poor vegetarian meal options
What this place has to offer
Things to do and ways to relaxFitness center, Game room
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi, Thai, Polish, Greek, Romanian
Where you'll be sleeping


















22 m²
2 Twin Standard
2 single beds


















22 m²
1 Queen Standard
1 queen bed


















22 m²
Standard Room
2 single beds or 1 single bed














32 m²
1 King Premium
1 king bed













28 m²
1 Queen Accessible
1 queen bed

Double Premium

Single Standard

Room Assigned on Arrival
1 single bed

Double Accessible
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -32.43% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.