Hotel Naru Seoul MGallery Ambassador
9.7Rating
ExceptionalRated by Guests
476Reviews
What to expect
Pros
- 🌟Exceptional concierge service
- 🌅Breathtaking views from rooms
- 🏊Luxurious swimming pool and sauna facilities
- 🍹Beautifully decorated rooms and bio-restaurant
- 🛏️Comfortable and spacious beds
- 📺Large TVs with immersive viewing experience
- 👫Friendly and helpful staff
- 🌿Air purifiers and humidifiers in rooms
- 🥇Authentic hospitality service
- 💌Personalized handwritten welcome letters
Cons
- 🔊Noise issues in hallways affecting sleep quality
- 🍴F&B offerings not meeting high expectations for a 5-star hotel
- 🌡️Sauna temperature slightly lower than preferred
- 🛎️Elevator speed could be faster
- 💰Additional charges for amenities like ice and cutlery in room
- 🧴Inconsistent or unfriendly customer service experiences
- 🏖️Lack of pool bar for added convenience
- 🍺Absence of pool bar for a relaxing poolside experience
- 🚪Confusion or lack of clarity in payment processes
- 🔇Perceived insensitivity towards Accor Platinum members
What this place has to offer
Things to do and ways to relaxFitness center, Pool with view, Sauna, Spa, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Korean, Japanese
Where you'll be sleeping
38 m²
Deluxe River Room with 2 Single beds, River view
2 single beds
38 m²
Deluxe River Room with 1 King bed, River view
1 king bed or 1 double bed or 1 super king bed
44 m²
3rd Floor Family Room with 2 Double beds, River view
2 double beds
51 m²
Premier River Suite with 1 King bed, River view
1 king bed or 1 double bed
38 m²
Premier River Room with 1 King bed, River view
1 king bed or 1 double bed or 1 super king bed
51 m²
Namsan Suite with 1 King bed, Namsan view
1 king bed or 1 double bed
29 m²
Superior with 1 King Bed, City View
1 king bed
40 m²
Premier Namsan Room with 1 King bed, Namsan view
1 king bed
29 m²
Superior King City View (City View)
1 king bed or 1 super king bed
37 m²
Superior Room with 1 King Bed and Facilities for Disabled Guests(Located on the 3rd-5th Floor)
1 king bed
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