HS HOTSSON Smart Acapulco
6.9Rating
GoodRated by Guests
515Reviews
What to expect
Pros
- 🌅Amazing oceanfront views with multiple balconies
- 🍴Fantastic food options and nearby restaurants
- 🏊♂️Great pools for families and kids to enjoy
- 🛏️Clean rooms with friendly and helpful staff
- 🚌Convenient location with easy access to grocery stores and attractions
- 🌴Beautiful beachfront location with direct beach access
- 🐠Good snorkeling opportunities and nearby attractions
- 🛡️Safe environment with friendly locals and helpful travel agents
- 🎉Impressive architecture and layout of the hotel
- 🔗Well-organized activities and sightseeing experiences available
Cons
- 🐜Lack of attention to detail in cleanliness and maintenance
- 💧Issues with leaks and maintenance of the hotel infrastructure
- 🎶Noise disturbances from parties and external sources
- 💸Hidden costs and unexpected charges for services like parking and towels
- 🏄♂️Challenging swimming conditions due to rough waves at the beach
- 🛌Uncomfortable beds and lack of soundproofing in rooms
- 🍹Limited drink choices and disappointing all-inclusive offerings
- 🎤Intrusive vendors and high-pressure sales tactics on the beach
- 🛎️Inconsistent service quality and lack of responsiveness to guest needs
- 🌊Unpredictable beach conditions and challenges with beach ownership
What this place has to offer
Things to do and ways to relaxFitness center, On-site entertainment, Pool with view, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Crowne Plaza Hotel Acapulco is perfectly located for both business and leisure guests in Acapulco. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Crowne Plaza Hotel Acapulco. All rooms are designed and decorated to make guests feel right at home, and some rooms come with non smoking rooms, air conditioning, wake-up service, desk, balcony/terrace. The hotel offers various recreational opportunities. Convenience and comfort makes Crowne Plaza Hotel Acapulco the perfect choice for your stay in Acapulco.
Where you'll be sleeping
177 m²
Villa
2 single beds & 1 king bed & 1 king bed & 1 sofa bed
25 m²
King Room - Non-Smoking
1 king bed
40 m²
Presidential Suite
1 king bed
20 m²
Standard
2 double beds & 1 king bed or 2 double beds
41 m²
Junior Suite
2 double beds or 1 king bed and 1 sofa bed or 1 double bed or 1 king bed & 1 sofa bed
20 m²
Junior Suite with King Bed
1 king bed
81 m²
Governor Suite
1 king bed
20 m²
2 Double Beds Accessible
2 double beds
26 m²
Deluxe,Guest Room,2 Double,Partial Sea View,Balcony
2 double beds
26 m²
Deluxe King Room with Partial Ocean View and Balcony
1 king bed
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