Interior view
View
Interior view
Interior view
Exterior view
Exterior view
Lobby
Lobby
Entrance
Lobby
Lobby
Lobby
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool
Restaurant
Facilities
Meeting room / ballrooms
Bar/lounge
Restaurant
Meeting room / ballrooms
Restaurant
Meeting room / ballrooms
Bathroom
Meeting room / ballrooms
Bar/lounge
Meeting room / ballrooms
Meeting room / ballrooms
Restaurant
Bathroom
Bathroom
Restaurant
Bathroom
Restaurant
Meeting room / ballrooms
Bathroom
Restaurant
Bathroom
Bathroom
Restaurant
Restaurant
Bathroom
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Guestroom
Facilities
Restaurant
Meeting room / ballrooms
Meeting room / ballrooms
null
null
null
null
null
Restaurant
Meeting room / ballrooms
Restaurant
Facilities
Meeting room / ballrooms
Restaurant
Restaurant
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms

JW Marriott Hotel Mexico City Polanco

9.1Rating
ExceptionalRated by Guests
61Reviews

What to expect

Pros

  • 🌟Excellent service and hospitality from staff members
  • 🌆Great location near popular attractions and dining options
  • 🏊Quality pool and fitness facilities with a nice view
  • 🛏️Comfortable and clean rooms with good amenities
  • 🍽️Delicious and varied food options in the hotel restaurants
  • 🛎️Prompt and attentive concierge service
  • 🌴Lovely neighborhood for walking and exploring
  • 🎁Personalized touches like gifts for guests, especially children
  • 🏨Modern and inviting hotel ambiance after recent renovations
  • 👫Ideal for families with thoughtful amenities and services

Cons

  • 🧹Rooms may need better attention to cleaning details
  • 💰Higher rates compared to other nearby hotel options
  • 🛋️Some areas of the hotel, like the executive lounge, may not meet past standards
  • 🛠️Ongoing renovations in certain parts of the hotel may cause inconvenience
  • 🍸Limited bar space and possibly higher pricing for beverages
  • 🏋️‍♂️Gym facilities may be crowded and lack enough equipment during peak hours
  • 🚫Limited options in the hotel for basic amenities like a gift shop
  • 🎉Some guests may find the hotel more suited for business travelers than leisure seekers
  • 🥘Food options in certain areas of the hotel may be hit or miss
  • 🛎️Inconsistent treatment of guests in terms of lounge access and elite member benefits

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 5-star JW Marriott Hotel Mexico City offers comfort and convenience whether you're on business or holiday in Mexico City. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at JW Marriott Hotel Mexico City. Designed for comfort, selected guestrooms offer flat screen television, air conditioning, wake-up service, desk, mini bar to ensure a restful night. The property offers various recreational opportunities. JW Marriott Hotel Mexico City combines warm hospitality with a lovely ambiance to make your stay in Mexico City unforgettable.

Where you'll be sleeping

Terrace Suite, Executive lounge access, 1 King, Sofa bed image 1
Terrace Suite, Executive lounge access, 1 King, Sofa bed image 2
Terrace Suite, Executive lounge access, 1 King, Sofa bed image 3
Terrace Suite, Executive lounge access, 1 King, Sofa bed image 4
63 m²

Terrace Suite, Executive lounge access, 1 King, Sofa bed

1 king bed

City View double, Guest room, 2 Double, City view image 1
City View double, Guest room, 2 Double, City view image 2
City View double, Guest room, 2 Double, City view image 3
City View double, Guest room, 2 Double, City view image 4
37 m²

City View double, Guest room, 2 Double, City view

2 double beds

Junior Suite, Executive lounge access, 1 King, Sofa bed  image 1
Junior Suite, Executive lounge access, 1 King, Sofa bed  image 2
Junior Suite, Executive lounge access, 1 King, Sofa bed  image 3
Junior Suite, Executive lounge access, 1 King, Sofa bed  image 4
Junior Suite, Executive lounge access, 1 King, Sofa bed  image 5
43 m²

Junior Suite, Executive lounge access, 1 King, Sofa bed

1 king bed and 1 sofa bed

City View King, Guest room, 1 King, City view image 1
City View King, Guest room, 1 King, City view image 2
City View King, Guest room, 1 King, City view image 3
City View King, Guest room, 1 King, City view image 4
37 m²

City View King, Guest room, 1 King, City view

1 king bed

Executive Level Room, Guest room, 1 King, High floor image 1
Executive Level Room, Guest room, 1 King, High floor image 2
37 m²

Executive Level Room, Guest room, 1 King, High floor

1 king bed

Executive Level Suite, Executive lounge access image 1
Executive Level Suite, Executive lounge access image 2
Executive Level Suite, Executive lounge access image 3
Executive Level Suite, Executive lounge access image 4
65 m²

Executive Level Suite, Executive lounge access

1 sofa bed and 1 king bed or 1 double bed or 1 king bed

Deluxe Double, Guest room, 2 Double image 1
Deluxe Double, Guest room, 2 Double image 2
Deluxe Double, Guest room, 2 Double image 3
37 m²

Deluxe Double, Guest room, 2 Double

2 double beds

Master Suite, Executive lounge access, 1 King, Sofa bed image 1
Master Suite, Executive lounge access, 1 King, Sofa bed image 2
Master Suite, Executive lounge access, 1 King, Sofa bed image 3
Master Suite, Executive lounge access, 1 King, Sofa bed image 4
45 m²

Master Suite, Executive lounge access, 1 King, Sofa bed

1 sofa bed and 1 king bed

Deluxe King, Guest room, 1 King image 1
Deluxe King, Guest room, 1 King image 2
37 m²

Deluxe King, Guest room, 1 King

1 king bed

Corner City View Suite, Suite, 1 King, City view image 1
Corner City View Suite, Suite, 1 King, City view image 2
Corner City View Suite, Suite, 1 King, City view image 3
45 m²

Corner City View Suite, Suite, 1 King, City view

1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -33.75% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying