Exterior view
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Executive Suite - Bed
Spa
Facilities
Spa
Bathroom
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Business center
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Banquet hall
Meeting room / ballrooms
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Restaurant
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Spa
Balcony/terrace
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Ballroom
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Bar
Bathroom
Restaurant
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Bar/lounge
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Fitness center
Bar/lounge
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Buffet
Business center

Live Aqua Urban Resort Mexico

9.6Rating
ExceptionalRated by Guests
230Reviews

What to expect

Pros

  • 👍Outstanding service and hospitality from staff members like Victor, Miss Ximena, Ana, Jonathan, and more
  • 🛌Comfortable and spacious rooms with tasteful decor
  • 🍽️Excellent food quality and variety in hotel restaurants
  • 🧖‍♂️Top-notch spa experience with professional therapists like Claudia, Lesly Santiago, and Daniela Padilla
  • 🍸Fantastic bar experience with skilled bartenders like Jonatan
  • 👨‍👩‍👧Great for family visits with attentive staff and cozy atmosphere
  • 💆‍♂️Relaxing hydrotherapy and massage services
  • 🍴Delicious and diverse food options, including roast beef, tuna toast, and rib eye tacos
  • 🎉Excellent event organization and facilities for hosting gatherings
  • 🏊‍♂️Relaxing pool area and water zones for a soothing experience

Cons

  • 🕰️Issues with timing and scheduling of spa services
  • 🍷Pressure to consume and rush in spa amenities
  • 💸High prices for services and amenities
  • 👎Inconsistent cleanliness in some areas like rooms or spa facilities
  • 🚿Temperature issues with food or amenities like cold salads
  • 🍹Limited or less diverse beverage options in the bar
  • 🚶‍♂️Location may not be convenient for all types of travelers
  • 🔊Noise levels or disturbances from neighboring areas
  • 💤Uncomfortable pillows or bedding in rooms
  • ⚠️Lack of communication or warnings about spa procedures or closures

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Live Aqua Urban Resort Mexico is conveniently located in the popular Cuajimalpa area. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Live Aqua Urban Resort Mexico. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, air conditioning, wake-up service, desk, iPod docking station. The property offers various recreational opportunities. For reliable service and professional staff, Live Aqua Urban Resort Mexico caters to your needs.

Where you'll be sleeping

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77 m²

Executive Suite

1 king bed

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87 m²

Master Suite

1 king bed

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48 m²

Deluxe King Room

1 king bed

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48 m²

Deluxe Double Room with Two Double Beds

2 double beds

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Deluxe Double

2 double beds

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48 m²

Deluxe Dog Friendly, 1 King

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48 m²

Deluxe Dog Friendly, 1 King

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48 m²

Deluxe Dog Friendly, 1 King

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48 m²

1 King Bed Pet Friendly Deluxe

1 king bed

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48 m²

Deluxe Dog Friendly 1 King

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying