Lotte Hotel St. Petersburg

Name: Lotte Hotel St. Petersburg
Address: Pereulok Antonenko, Saint Petersburg, Sankt-Peterburg, 190000, Russia
Rating: 9.495

Leningrad, Russia

Pereulok Antonenko, 190000

9.5Rating

ExceptionalRated by Guests

80Reviews

What to expect

Pros

🌟Exceptional service and hospitality
🍽️Delicious cuisine at the hotel restaurant
💆‍♀️Luxurious spa facilities for relaxation
🏨Convenient location in the heart of St. Petersburg
👌🏻High level of cleanliness maintained
🥂Special surprises and treats for guests
👫Great for couples looking for a romantic getaway
🛏️Comfortable and spacious rooms with modern amenities
🏊‍♂️Well-equipped spa with various relaxation options
🌺Pleasant aroma throughout the hotel

Cons

🗣️Communication issues with staff members
🍳Mixed reviews on breakfast quality
🛁Inconsistent housekeeping standards
👗Issues with garment steaming services
🔊Noise disturbances in some areas of the hotel
🔍Lack of attention to detail in room amenities
🤷‍♀️Limited English proficiency among staff
💸High prices for additional services
🛎️Slow response to guest requests or complaints
🚫Restrictions on spa access for certain guests

What this place has to offer

Things to do and ways to relaxFitness center, Hiking, Massage, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, French, Korean, Russian

Lotte Hotel St. Petersburg is perfectly located for both business and leisure guests in Saint Petersburg. The property offers a wide range of amenities and perks to ensure you have a great time. All the necessary facilities, including 24-hour room service, 24-hour security, 24-hour front desk, Wi-Fi in public areas, concierge, are at hand. Some of the well-appointed guestrooms feature towels, carpeting, slippers, flat screen television, sofa. The property's peaceful atmosphere extends to its recreational facilities which include sauna, spa. For reliable service and professional staff, Lotte Hotel St. Petersburg caters to your needs.