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Executive Family Suite
Lobby
Executive Family Suite
Lobby
Facilities
Exective Twin Room
Facilities
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Facilities
Bathroom
Executive Queen
Double Standard
Facilities
Executive Queen
Deluxe Double or Twin
Bathroom
Facilities
Executive Queen Room
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Madison Plaza Townsville

6.4Rating
GoodRated by Guests
1,657Reviews

What to expect

Pros

  • 👍Friendly and helpful staff
  • 🌟Great location near attractions and amenities
  • 🛏️Comfortable and clean rooms
  • 🔒Secure guest-only access for added security
  • 🚗Value for money parking options
  • 🌅Convenient central location
  • 💤Quiet and peaceful environment
  • 🍴Basic goods prepared in the hotel
  • 🛁Relaxing bath facilities available
  • 🏨Spacious room with comfortable bed

Cons

  • 🧻Unclean and outdated rooms
  • 🚫Lack of on-site parking and need to pay for off-site parking
  • 🔇Thin walls leading to noise disturbance from neighboring rooms
  • 🍽️Poor dining facilities or lack of cutlery provided
  • 🧯Issues with air conditioning not working properly
  • 💸Unacceptable customer service experiences
  • 🚪Room cleanliness concerns, including stains, dust, and mould
  • 🛋️Tired decor and need for room maintenance or updates
  • 🚭Lack of designated smoking areas causing inconvenience
  • 🤷‍♂️Difficulty in resolving issues with reception or management

What this place has to offer

Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

[HOTELNAME] is conveniently located in the heart of Townsville's shopping and business district, just a 10-minute drive from the airport and a two-minute drive from the iconic beachfront known as The Strand. This property offers a range of guestrooms and suites, as well as a full conference & meeting centre. All hotel rooms are non-smoking with individually controlled air conditioning, wireless Internet access, flat-screen TVs, tea and coffee facilities, complimentary toiletries and bar fridges. All Executive Rooms have undergone a full refurbishment in 2013, providing guests with a modern, comfortable space in which to relax after a day of sightseeing or business meetings. All of your shopping and dining dreams are located next to the hotel, in the fabulous City Lane & City Arcade precinct. There has never been a better time to stay and play.

Where you'll be sleeping

Executive Family Suite image 1
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65 m²

Executive Family Suite

1 single bed and 1 queen bed and 1 double bed

Executive Queen Room image 1
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Executive Queen Room image 6
35 m²

Executive Queen Room

1 queen bed

Business Queen image 1
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Business Queen image 3
Business Queen image 4
Business Queen image 5
27 m²

Business Queen

1 queen bed

Exective Twin Room image 1
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Exective Twin Room image 3
Exective Twin Room image 4
Exective Twin Room image 5
Exective Twin Room image 6
32 m²

Exective Twin Room

1 double bed and 1 single bed

Executive Queen image 1
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Executive Queen image 3
Executive Queen image 4
Executive Queen image 5
Executive Queen image 6
25 m²

Executive Queen

1 queen bed

Executive King Suite image 1
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Executive King Suite image 3
Executive King Suite image 4
65 m²

Executive King Suite

1 king bed

Executive Studio Suite 1 King Bed image 1
Executive Studio Suite 1 King Bed image 2
Executive Studio Suite 1 King Bed image 3
Executive Studio Suite 1 King Bed image 4
Executive Studio Suite 1 King Bed image 5
56 m²

Executive Studio Suite 1 King Bed

1 double bed

Executive Studio Suite 1 King Bed image 1
Executive Studio Suite 1 King Bed image 2
Executive Studio Suite 1 King Bed image 3
Executive Studio Suite 1 King Bed image 4
Executive Studio Suite 1 King Bed image 5
56 m²

Executive Studio Suite 1 King Bed

1 double bed

Executive Studio Suite 1 King Bed image 1
Executive Studio Suite 1 King Bed image 2
Executive Studio Suite 1 King Bed image 3
Executive Studio Suite 1 King Bed image 4
Executive Studio Suite 1 King Bed image 5
56 m²

Executive Studio Suite 1 King Bed

1 double bed

Executive Studio Suite 1 King Bed image 1
Executive Studio Suite 1 King Bed image 2
Executive Studio Suite 1 King Bed image 3
Executive Studio Suite 1 King Bed image 4
Executive Studio Suite 1 King Bed image 5
56 m²

Executive Studio Suite 1 King Bed

1 double bed

What other guests say about this hotel

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Where you'll be staying