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What to expect
Pros
- 👍Friendly and helpful staff
- 🌟Great location near attractions and amenities
- 🛏️Comfortable and clean rooms
- 🔒Secure guest-only access for added security
- 🚗Value for money parking options
- 🌅Convenient central location
- 💤Quiet and peaceful environment
- 🍴Basic goods prepared in the hotel
- 🛁Relaxing bath facilities available
- 🏨Spacious room with comfortable bed
Cons
- 🧻Unclean and outdated rooms
- 🚫Lack of on-site parking and need to pay for off-site parking
- 🔇Thin walls leading to noise disturbance from neighboring rooms
- 🍽️Poor dining facilities or lack of cutlery provided
- 🧯Issues with air conditioning not working properly
- 💸Unacceptable customer service experiences
- 🚪Room cleanliness concerns, including stains, dust, and mould
- 🛋️Tired decor and need for room maintenance or updates
- 🚭Lack of designated smoking areas causing inconvenience
- 🤷♂️Difficulty in resolving issues with reception or management
What this place has to offer
[HOTELNAME] is conveniently located in the heart of Townsville's shopping and business district, just a 10-minute drive from the airport and a two-minute drive from the iconic beachfront known as The Strand. This property offers a range of guestrooms and suites, as well as a full conference & meeting centre. All hotel rooms are non-smoking with individually controlled air conditioning, wireless Internet access, flat-screen TVs, tea and coffee facilities, complimentary toiletries and bar fridges. All Executive Rooms have undergone a full refurbishment in 2013, providing guests with a modern, comfortable space in which to relax after a day of sightseeing or business meetings. All of your shopping and dining dreams are located next to the hotel, in the fabulous City Lane & City Arcade precinct. There has never been a better time to stay and play.
Where you'll be sleeping







Executive Family Suite
1 single bed and 1 queen bed and 1 double bed






Executive Queen Room
1 queen bed





Business Queen
1 queen bed






Exective Twin Room
1 double bed and 1 single bed






Executive Queen
1 queen bed




Executive King Suite
1 king bed





Executive Studio Suite 1 King Bed
1 double bed





Executive Studio Suite 1 King Bed
1 double bed





Executive Studio Suite 1 King Bed
1 double bed





Executive Studio Suite 1 King Bed
1 double bed
What other guests say about this hotel
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