MBH Maya Bacalar Hotel Boutique
7.2Rating
Very GoodRated by Guests
33Reviews
What to expect
Pros
- 🏖️Direct access to the lagoon for swimming and water activities
- 🌅Stunning views of the lagoon from room and rooftop terrace
- 🎉Friendly and welcoming staff providing excellent service
- 🍽️Delicious food at the on-site restaurant with modern twists on local flavors
- 🚣♂️Complimentary kayaks, paddle boards, and bikes for guests to use
- 🛁Rooms with jacuzzis and comfortable beds for a luxurious experience
- 🌿Surrounded by nature, providing a peaceful and tranquil environment
- 🍹A variety of cocktails available at the bar to enjoy by the lagoon
- 👨👩👧👦Family-friendly atmosphere with activities for all ages
- 🌟Access to various amenities like sauna, rooftop jacuzzi, and bikes
Cons
- 🧹Inconsistent room cleanliness and maintenance issues
- 💸Some guests found the hotel to be overpriced for the quality provided
- 🦟Mosquitoes can be intense, requiring repellent for outdoor activities
- 🕸️Reports of cobwebs and cleanliness issues in certain areas of the hotel
- 🚫Lack of response or support from management in handling guest concerns
- 🍴Limited food options at the restaurant and slow service during peak times
- 🚧Construction noise or disruptions near guest accommodations
- 🥇Expectations based on advertisements not fully met in terms of facilities and service
- 🍳Some guests were disappointed with the breakfast offerings and quality
- 🚗Limited transportation options to town or other attractions without a car
What this place has to offer
Things to do and ways to relaxCanoeing, Hot tub, Massage, Private beach, Sauna, Snorkeling, Spa, Steamroom, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
45 m²
Suite with Private Pool
1 queen bed
40 m²
Deluxe King Suite - Adults Only
1 king bed
40 m²
Suite with Jungle View
1 king bed and 1 double bed
40 m²
Deluxe Double Studio
2 double beds
40 m²
Suite with Lake View
1 double bed and 1 king bed
40 m²
Suite with Lagoon View
1 single bed and 1 king bed
SUITE Deluxe Suite, Jetted Tub
40 m²
Deluxe Suite with Jetted Tub
1 king bed
40 m²
Deluxe Studio with Garden View
40 m²
Suite with Lagoon View
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -190.00% over the period.