Natural History Museum - 880 m from property

V&A - Victoria and Albert Museum - 1.12 km from property

Milestone Kensington Hotel

London, United Kingdom

9.4Rating

ExceptionalRated by Guests

1347Reviews

What to expect

Pros

👍Friendly and efficient staff members
🍴Fabulous dining experience with attentive staff
🔑Efficient and smooth check-in process
🌟Good value for money
🛌Comfortable and spacious rooms
🏞️Perfect central location with easy access to transportation
😊Personalized service and attention to detail
🌺Beautiful and well-maintained hotel premises
🍲Excellent Asian food served at the restaurant
💖Going above and beyond to assist guests

Cons

🚪Security concerns with doors left open
🪑Limited room amenities like bottled water and chairs
❌Issues with air conditioning and ventilation in rooms
📞Poor responsiveness from reception and housekeeping
🧼Lack of cleanliness and attention to detail in room maintenance
💳Payment and billing issues experienced
🪟Inability to open windows for fresh air in rooms
🐭Presence of pests like mice in the dining area
📧Forced requirement of email during check-in
📅Dated appearance and facilities in certain areas of the hotel

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Filipino, Hindi, Chinese [Mandarin], French, Portuguese, Italian, Norwegian, Arabic, Dutch, Polish, Turkish, Russian, Greek, Hungarian, Romanian, Bulgarian, Estonian, Czech

Ideally located in the prime touristic area of Hyde Park, Milestone Kensington Hotel promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, fireplace, gift/souvenir shop are just some of the facilities on offer. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless, whirlpool bathtub, air conditioning, heating. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, fitness center, sauna, indoor pool, spa. Friendly staff, great facilities and close proximity to all that London has to offer are three great reasons you should stay at Milestone Kensington Hotel.