Exterior view
Interior view
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Uncle's Ho Mausoleum - 1.28 km from property
Tran Quoc Pagoda - 1.55 km from property
West Lake - 2.96 km from property
Serene King Suite
Executive Rooms - View
Superior Twin Room with Breakfast - View
Family Room
Honeymoon Room - View
Serene King Suite - Room plan
Family Room
Deluxe Double Room - View
Old Quarter - 400 m from property
Hoàn Kiếm Lake - 890 m from property
Massage
Food and beverages
Superior Double Room with No Window
Massage
Massage
Superior Twin Room with Breakfast - Bed
Food and beverages
Buffet
Superior Double Room with No Window - Room plan
Buffet
Facilities
Facilities
Food and beverages
Food and beverages
Food and beverages
Facilities
Facilities
Food and beverages
Spa
Facilities
Food and beverages
Food and beverages
Facilities
Food and beverages
Food and beverages
Buffet
Spa
Food and beverages
Food and beverages
Facilities
Spa
Massage
Bathroom
Food and beverages
Food and beverages
Bathroom
Facilities
Facilities
Facilities
Food and beverages
Facilities
Attractions
Facilities
Bathroom
Facilities
Facilities
Facilities
Facilities
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Balcony/terrace
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Restaurant
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Massage
Buffet
Massage
Massage
Massage

Serene Boutique Hotel & Spa

Hanoi, Vietnam

16-18 Bat Su Street, Hoan Kiem Dist, Hanoi city, 10000

8.9Rating
ExcellentRated by Guests
891Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff, providing excellent customer service
  • 🍳Delicious and varied breakfast options, including made-to-order dishes
  • 🚿Clean and comfortable rooms with modern amenities
  • 🌍Convenient central location in the heart of the Old Quarter
  • 🧖‍♂️Good spa treatments available at reasonable prices
  • 🍹Lovely afternoon tea and Vietnamese sweets provided
  • 🎉Warm and welcoming atmosphere, making guests feel at home
  • 💼Helpful in arranging tours, transportation, and other services
  • 🛏️Comfortable beds and spacious rooms for a relaxing stay
  • 🍇Daily provision of fresh fruits in the rooms adds a nice touch

Cons

  • 🛎️Limited dinner options available at the hotel's restaurant
  • 🚪Basic room amenities, some rooms may feel dated
  • 🚿Issues with hot water supply reported in some rooms
  • 🍽️Limited breakfast options for vegetarians or specific dietary requirements
  • 🧴Lack of toiletries provided, except for basic essentials
  • 🏗️Construction noise from neighboring buildings may be disruptive
  • 💤Some rooms may lack proper soundproofing and noise insulation
  • 💸Additional fees for card payments without prior notice can be inconvenient
  • 🍞Limited menu options for breakfast may not cater to all preferences
  • 🗺️Rooms facing busy streets may experience noise disturbances

What this place has to offer

Things to do and ways to relaxGolf course [on-site], Hiking, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Vietnamese

The 4-star Serene Boutique Hotel & Spa offers comfort and convenience whether you're on business or holiday in Hanoi. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, 24-hour room service, 24-hour security, fireplace, private check in/check out are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, additional bathroom, bathroom phone, carpeting, clothes rack. The property offers various recreational opportunities. Discover all Hanoi has to offer by making Serene Boutique Hotel & Spa your base.

Where you'll be sleeping

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35 m²

Serene King Suite

1 double bed

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32 m²

Family Room

1 single bed and 1 double bed

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23 m²

Executive Rooms

1 double bed

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18 m²

Superior Double Room with No Window

1 double bed

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28 m²

Deluxe Double Room

1 queen bed or 2 single beds

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18 m²

Superior Twin Room with Breakfast

2 single beds

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25 m²

Deluxe Room

1 queen bed or 2 single beds

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35 m²

Honeymoon Room

1 double bed

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Royal Suite

1 king bed & 1 king bed

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20 m²

Superior Twin Room

2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying