Sheraton Astana Hotel
9.1Rating
ExceptionalRated by Guests
199Reviews
What to expect
Pros
- 🌟Excellent staff and service
- 🍳Delicious breakfast options
- 🏨Clean and comfortable rooms
- 🛍️Convenient location for shopping
- 🏊Great spa facilities
- 🍽️Variety of dining options
- 👩👩👧👦Family-friendly atmosphere
- 🎉Promptly accommodated requests
- 🌆Central location near main attractions
- 👍Friendly and polite staff
Cons
- 💤Uncomfortable beds
- 🚿Inconvenient shower facilities
- 📶Weak WiFi signal in some areas
- 🛎️Inconsistent housekeeping services
- 🚫Issues with room allocations
- 🔊Noise disturbances within the hotel
- 💸Lack of included amenities
- 🚗Limited parking availability
- 🕰️Inflexible check-in/check-out times
- 🤔Communication issues with staff
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Game room, Hammam, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Russian
Where you'll be sleeping
presidential double bed suite
1 double bed
167 m²
Presidential Suite, Club lounge access, Presidential Suite
1 king bed & 1 sofa bed
92 m²
Executive Suite, Club lounge access, Executive Suite, 1 King
1 king bed
47 m²
Club Suite with lounge access,1 King, Courtyard view
1 king bed
60 m²
Business Suite with lounge access,1 King, City view
1 king bed
79 m²
Premium Suite, Club lounge access, Suite, 1 King
1 king bed
30 m²
Club Room, Club lounge access, Guest room, 1 King
1 king bed
30 m²
Club Room, Club lounge access, Guest room, 2 Double
2 double beds
30 m²
Deluxe Room, Guest room, 1 King
1 king bed
47 m²
Club Suite, Club lounge access, Suite, 1 King
1 king bed
What other guests say about this hotel
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