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Sheraton Santiago Hotel and Convention Center

Name: Sheraton Santiago Hotel and Convention Center
Address: Ave Santa Maria 1742, Santiago, Santiago Metropolitan, 7500000, Chile
Rating: 8.272727272727273

Santiago, Chile

Ave Santa Maria 1742, 7500000

8.3Rating

ExcellentRated by Guests

308Reviews

What to expect

Pros

😊Friendly and attentive staff like Nicolas
👍Good location of the hotel
🐕Pet-friendly environment
🍽️Exquisite dinner and varied breakfast buffet
🛏️Comfortable and spacious rooms
🏊‍♂️Great pool area for relaxation
🍹Wonderful drinks prepared by the bartender
🎉Special packages for celebrations like anniversaries
💼Good for business stays with comfortable rooms
👩‍💼Very helpful and polite staff members

Cons

🕒Slow and unkind attention from staff
🔒Issues with early check-in not honored
🛌Problematic bed arrangements for couples
❌Discriminatory behavior towards guests
🚗Security concerns like theft in the parking area
📺Outdated TV systems in the rooms
🥶Lack of heating in common areas
📶Poor Wi-Fi connectivity
🚿Intermittent hot water supply in the showers
🤝Inconsistent service quality from different staff members

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Hiking, Massage, On-site entertainment, Skiing, Solarium, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, French, Portuguese, Italian

Sheraton Santiago Hotel and Convention Center is perfectly located for both business and leisure guests in Santiago. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Santiago has to offer are three great reasons you should stay at Sheraton Santiago Hotel and Convention Center.