Sofitel Kunming

Name: Sofitel Kunming
Address: Ring Road No. 777 Xishan District, Kunming, Kunming, Yunnan, 650000, China
Rating: 9.1475

Kunming, China

Ring Road No. 777 Xishan District, Kunming, 650000

9.1Rating

ExceptionalRated by Guests

80Reviews

What to expect

Pros

🌟Luxurious settings with high-end amenities
🍽️Variety of delicious cuisine options, including local and international dishes
😴Comfortable beds and pillows for a good night's sleep
👫Friendly and attentive staff providing excellent service
🌇Magnificent views of the city from various parts of the hotel
🥂Great selection of cocktails and beverages at the club lounge
🥐Delightful and extensive breakfast buffet with unique options
🏊‍♂️Spa and swimming pool facilities for relaxation and rejuvenation
🛏️Spacious rooms with modern decor and comfortable furnishings
🥗Excellent service and hospitality from the concierge and front desk staff

Cons

🌡️Issues with air conditioning not cooling rooms effectively
🔇Lack of English-speaking staff members in certain areas of the hotel
💳Delayed or manual processing of loyalty points and benefits
🧴Shortage of amenities like liquid soap in rooms
🕯️Dim lighting in rooms causing carpets to appear dirty
🚪Room design issues like inconvenient placement of luggage stand
🍴Limited food options or quality inconsistency in certain areas
📱Lack of responsiveness or flexibility for guest requests
🧺Housekeeping issues leading to cleanliness concerns
🔊Noise disturbances in common areas like the lounge

What this place has to offer

Things to do and ways to relaxFitness center, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin]

Sofitel Kunming is conveniently located in the popular Xishan area. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are free Wi-Fi in all rooms, taxi service, ticket service, 24-hour front desk, luggage storage. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, complimentary instant coffee, complimentary tea, mirror, sewing kit. The hotel offers various recreational opportunities. Sofitel Kunming combines warm hospitality with a lovely ambiance to make your stay in Kunming unforgettable.