The Principal Madrid Hotel
9.4Rating
ExceptionalRated by Guests
1,735Reviews
What to expect
Pros
- 🍽️Delicious food and cocktails at the rooftop bar
- 🌆Great location for exploring Madrid's attractions
- 🏨Beautifully decorated rooms with comfortable beds
- 🍹Lovely terrace with panoramic city views
- 👫Friendly and helpful staff throughout the hotel
- 🍳Amazing breakfast options with a variety of choices
- 💆Relaxing spa area for massages and treatments
- 🥂Special treats and surprises during the stay
- 🛏️Quiet rooms with excellent privacy and comfortable beds
- 🌟Exceptional service and hospitality
Cons
- 🚿Inconsistent service experiences, especially at the bar
- 💧Issues with water supply during the stay
- 👚Rooms need better cleaning and maintenance
- 🏗️Construction work impacting guest amenities
- 🍸Middling quality of bar food and cocktail recommendations
- 💤Lack of turn-down service until later in the stay
- 📃Miscommunication or lack of information about facilities
- 🔊Noise disturbances in some rooms or common areas
- 🕰️Difficulties with elevator access and floor layout
- 💰Issues with value for the cost of services provided
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Hiking, Massage, On-site entertainment, Pub crawl, Sauna, Solarium, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Italian
The 5-star The Principal Madrid Hotel offers comfort and convenience whether you're on business or holiday in Madrid. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Closet, television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, sauna, solarium, steamroom, before retiring to your room for a well-deserved rest. Convenience and comfort makes The Principal Madrid Hotel the perfect choice for your stay in Madrid.
Where you'll be sleeping
53 m²
Suite
1 king bed
21 m²
Executive Double or Twin Room
2 single beds or 1 double bed
34 m²
Junior Suite
1 king bed
24 m²
Superior Double Room
1 double bed or 2 single beds
23 m²
Premium Double Room
1 double bed
26 m²
Deluxe Room
1 queen bed
27 m²
Deluxe Double Room
1 double bed
35 m²
Deluxe Double Room with Balcony
1 queen bed
Double Single Use Deluxe
70 m²
Classic Quadruple Room
1 king bed and 1 queen bed and 1 sofa bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.