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9.2Rating
ExceptionalRated by Guests
73Reviews
What to expect
Pros
- 🏖️Convenient location near restaurants and shops
- 🌟Luxurious and timeless design of the hotel
- 🛁Spacious rooms with large bathtubs and city views
- 🍸Great bar with terrace and views on the 24th floor
- 🍰Excellent service for special occasions like birthdays
- 🎁Thoughtful amenities and gifts provided by the staff
- 🍳Delicious and high-quality breakfast selection
- 🧖♂️Attentive and friendly staff providing exceptional service
- 🍣Phenomenal dining experience at on-site restaurants
- 🍹Personalized services and customized experiences
Cons
- 🤷♂️Inexperienced staff leading to service inconsistencies
- 💰Unexpected extra charges for additional guests
- 🧹Room service quality not meeting expectations
- 👎Service inconsistencies at the club level
- ❄️Overly cold air conditioning in the lobby
- 🤔Misinformation provided by staff leading to confusion
- 🦷Stylish but impractical amenities like toothbrush design
- 🎂Inconvenient check-in process and delays in room access
- 🍔Room service food quality not up to standard
- 🕰️Long waiting times for service and unfulfilled promises
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese
Where you'll be sleeping








75 m²
Deluxe Suite, 1 Bedroom Suite, 1 King, Sofa bed, Corner room
1 king bed and 1 sofa bed









75 m²
Deluxe Suite, Club lounge access, 1 Bedroom Suite, 2 Doubles
2 double beds







87 m²
Premium Suite, 1 Bedroom Suite, 1 King, Sofa bed, Corner room
1 king bed and 1 sofa bed






50 m²
Guest room, 2 Double, Sofa bed, Hakata Bay view
1 sofa bed and 2 double beds








Guest Room, 2 Doubles, Sofa Bed, Skyline View<1>
2 double beds





50 m²
Guest room, 1 King, Sofa bed, Hakata Bay view
1 sofa bed and 1 king bed







the Ritz-Carlton Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Sofa Bed, Hakata Bay View<1>
1 king bed







the Ritz-Carlton Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Sofa Bed, Hakata Bay View<1>
1 king bed



87 m²
Room




50 m²
Guest room, 1 King, Sofa bed, Ohori Park view
1 sofa bed and 1 king bed
What other guests say about this hotel
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