The View Lugano
8.8Rating
ExcellentRated by Guests
156Reviews
What to expect
Pros
- 🌄Amazing views of the lake and surrounding mountains
- 🍽️Exceptional dining experience with refined flavors
- 🚗Complimentary electric Smart cars for getting around town
- 👩🍳Friendly and professional staff at the restaurant
- 🏊Beautiful pool for swimming and relaxation
- 🧖♂️Spa services and treatments are very good
- 🥇Consistently helpful and friendly staff
- 🍹Delicious food and drinks served at the hotel
- 🛏️Comfortable and spacious rooms with magical views
- 🚴♂️Free use of pedal-assisted and electric Smart bikes
Cons
- 💡Poor lighting control in the room
- 🍕Limited food options, like serving only pizzas after 12 pm
- 👧🏻Bikes not allowed for children under 16 years old
- 🚗Location far from the town center
- 🛎️Issues with room instructions and smart features
- 🚪Room sizes are small and some details missed, like non-functional bedside lights and bathroom door
- 🍴Average bistro meals and breakfast offerings
- 🔊Poor soundproofing, noise from neighboring rooms
- 💸High room rates compared to similar hotels
- 🌡️Inadequate air conditioning in some rooms
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Game room, Hammam, Hiking, Horseback riding, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Italian
Where you'll be sleeping
105 m²
Suite with Lake View
1 king bed & 1 sofa bed
51 m²
Studio with Balcony
1 sofa bed and 1 queen bed
50 m²
Junior Suite with Balcony and Lake View
1 king bed
80 m²
Garden Studio with Lake View
1 sofa bed and 1 queen bed
50 m²
Classic Junior Suite with Lake View
1 queen bed & 1 sofa bed
50 m²
Classic Junior Suite with Balcony
1 queen bed
105 m²
Suite
51 m²
Studio
80 m²
Apartment with Lake View
1 sofa bed and 1 double bed or 1 queen bed & 1 sofa bed and 1 double bed
80 m²
Studio with Garden View
1 sofa bed and 1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.