The Westin Palace, Madrid
8.9Rating
ExcellentRated by Guests
4,092Reviews
What to expect
Pros
- 🏞️Wonderful central location in Madrid
- 🛏️Comfortable and spacious rooms
- 👨👩👧👦Friendly and helpful staff
- 🍽️Delicious food and breakfast options
- 🍸Great bar and cocktail selection
- 🚶♂️Perfect walkable location to major attractions
- 🌟Luxurious amenities and personalized service
- 🛠️Undergoing renovations for improved facilities
- 🏨Historic and elegant ambiance
- 🛎️Impeccable service and attention to detail
Cons
- 🔨Ongoing construction and renovation noise
- 💧Bathroom floors get soaked due to shower design
- 🚧Surrounding area under renovation, difficult to walk around
- 💸High room rates, especially during renovations
- 🍴Some guests found the food quality to be lacking
- 🛋️Rooms may show stains and scuff marks easily
- 🔌Issues with room service app and power outages
- 🛎️Disruption of normal services due to ongoing renovations
- 🚿Inconvenient shower setup causing water spillage
- 📰Lack of newspapers and tired bar atmosphere
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Portuguese
Located in City Center, The Westin Palace Madrid is a perfect starting point from which to explore Madrid. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Facilities like 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, valet parking are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, desk, mini bar, telephone, inhouse movies. Take a break from a long day and make use of fitness center, sauna, massage. No matter what your reasons are for visiting Madrid, The Westin Palace Madrid will make you feel instantly at home.
Where you'll be sleeping
55 m²
Junior Suite, 1 Bedroom Suite, 1 King
1 king bed
29 m²
Premium Room
1 queen bed or 2 single beds
29 m²
Premium Room, Guest room, 1 King, Street view
1 king bed
50 m²
Junior Suite
1 king bed
29 m²
Premium Room, Guest room, 2 Twin/Single Bed(s), Street view
2 single beds
75 m²
Executive Suite, 1 Bedroom Suite, 1 King, City view
2 double beds
29 m²
Deluxe Room, Guest room, 1 King, Courtyard view
1 king bed
29 m²
Executive Twin Room
2 single beds
35 m²
Grand Premium Room with 1 King Bed, Street View
1 king bed
Executive Suite View, 1 Bedroom Suite, 1 King, Corner room
1 king bed
35 m²
Grand Premium Room with 2 Twin Beds, Street View
2 single beds
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